College Receptionist Needed

Mary Queen of Peace Catholic Institute (MQoP), formerly known as the Beehive Centre for Social Enterprise, is a Catholic educational institute located at the foot of Michiru Mountain in Chilomoni, Blantyre. We offer education ranging from Early Childhood Development to Tertiary Education.

We are inviting applications from suitably qualified and experienced candidates for the position of College Receptionist to work at the Institution’s College, St. John Paull II Catholic College.

Job Title College Receptionist

Reporting to The College Registrar

Job Summary:

The College Receptionist is responsible for providing excellent customer service to students, faculty, staff, and other visitors to the college. This position requires a professional demeanor, strong communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  1. Greet and direct visitors to the appropriate offices or departments
  2. Answer phone calls and respond to inquiries from students, faculty, and staff in all the channels (online and offline)
  3. Provide information about college programs, services, and policies to visitors
  4. Schedule appointments and meetings for the college principal and registrar
  5. Assist with student registration and enrollment processes, including providing information about application procedures and deadlines
  6. Maintain accurate and up-to-date records of student registration, visitor interactions and inquiries
  7. Manage incoming and outgoing mail and packages
  8. Assist with general office tasks, such as filing, data entry, and photocopying
  9. Ensure the reception area is clean and well-organized at all times
  10. Follow all college policies and procedures related to confidentiality and privacy of information
  11. Any other duties as assigned by the line manager from time to time


  1. Diploma in administration, marketing, or customer service-related qualifications or equivalent required; associate’s or bachelor’s degree preferred
  2. Minimum of one year of experience in customer service or administrative support roles
  3. Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of individuals
  4. Strong organizational and time management skills, with the ability to multitask in a fast-paced environment
  5. Proficiency in Microsoft Office and other relevant software applications
  6. Ability to maintain confidentiality and manage sensitive information
  7. Strong attention to detail and accuracy
  8. Willingness to work flexible hours, including evenings and weekends if necessary
  9. Commitment to providing excellent customer service and representing the college in a positive and professional manner

Additional Information:

• Candidates should be available to take on a full-time role with the Institution as early as possible

• Salary will be commensurate with experience and qualifications

Mode of Application

Interested eligible applicants must submit their applications cover letter clearly indicating their salary expectations and explaining why they are suitable for the position, giving full Curriculum Vitae (CV) to:

The Human Resources & Administration Manager

Mary Queen of Peace Catholic Institute

P.O Box 2288



Email: CC:

Application Deadline Thursday, 9th of March 2023

Leave a Comment

Your email address will not be published. Required fields are marked *